It is now 1:50am. I'm tired. Why? For the last few weeks I've been taking a late (10pm) online class. At night I've been working on my homework AND applying lessons to the real world. My awake time has increased from approximately 18 hours to 20 hours. Yes, lately I've been averaging around 4 hours of sleep. Yuck! I am tired... wait, I already said that. But I am and I think it is important to understand that I am reeeeeally tired! Yet, I was still polite.
Today/yesterday, Ella had an ultrasound at the hospital, here in town. We arrived about 5 minutes before the appointment. As in, walked into registration. The longest I've ever waited in the hospital's registration is 10 minutes. A full 30 minutes later, I'm finally handing Ella's registration paperwork to the nurse in radiography. She looks at the paperwork, pulls up Ella's appointment information and then makes a phone call. After the call she says, "Ma'am, umm, sorry, but the technicians are asking you to reschedule."
*Excuse me?*
"Why?", I replied.
"Ma'am, your appointment was at 1:30. It is now 2:00."
I smile and tilt my head, "I am aware of that. I apologized to you when I handed you the paperwork. Also, I was at registration for at least a half hour waiting just to be registered..."
She puts her hands up and interrupts me, "Your appointment was 1:30. The technicians want you to reschedule." She shrugs her shoulders.
During this entire exchange I was bouncing Ella on my hip because she was fussy; very hungry.
I smile again, "Again, very sorry. You know, usually, I drive about 50 minutes to the children's hospital at University of Michigan. I don't have a problem doing that in the future, and I will. But today, I am here because Ella's pediatrician needs this test done STAT! He told me that this issue should've been discovered and diagnosed before she was discharged from the hospital she was born at. That didn't happen. So now I'm here, thankful that she isn't 4 months old because if she was, I wouldn't be here for an ultrasound, but instead a full body MRI..."
She interrupts again, "Fine. Let me call."
She calls the technicians again. She sarcastically argues my case and then hangs up the phone. "You'll be waiting a long time. You can have a seat."
I sit. I call Reed on the verge of tears. So irritated...
"Ellasyn!", a technician calls out. I'm shocked.
As this tech walks us back I ask her what happened. She goes on this rant about how she is an E.R. tech and overheard what was going on. She said that she offered to take me because she was upset by the way the clerk was treating me. I thanked her. She told me that registration has been running behind lately because there are not enough registrars working and the radiology clerk lady knew that. I was more fumed now.
The ultrasound complete, the. E.R. tech walked out with me and turns to all the radiology clerks and says, "Next time, call my department before you start mistreating our patients. If we're available, our services are here to be used."
Results in 2 days.
Right now, I'm waiting to hear about Alex. Reed took him to the E.R. and I hope they've brought Alex's fever down... 104.4 was the last reading!